Refund policy

Refund & Return Policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return under the conditions outlined below.

Return Eligibility

• Returns are accepted within 14 days from the date of delivery.
• Items must be unused, in original condition, and returned in the original packaging.
• All accessories, free gifts, and included items must also be returned.

Return Shipping

• The customer is responsible for return shipping costs.
• We recommend using a tracked shipping service, as we are not responsible for lost return parcels.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method.
• Please allow 3–7 business days for the refund to appear in your account (depending on your bank or payment provider).

Fees

• No restocking fee will be charged.

Non-Returnable Items

• We do not have final sale items — all products are eligible for return within the return period if they meet the conditions above.

How to Start a Return

To initiate a return, please contact our support team with your order number and reason for return. We will provide instructions for sending the item back.

Important: Items sent back without contacting us first may not be accepted.