Quick answer: close the app fully, update it and restart the phone. If it still crashes, clear its cache (Android) or delete and reinstall it. If every app crashes, free up storage and update the phone.
One app keeps crashing
- Close it fully. Swipe up from the bottom (or press the recent apps button) and swipe the app away.
- Update it in the App Store or Play Store.
- Restart the phone.
- Android: Settings → Apps → [app] → Storage → Clear cache. If that doesn’t help, Clear data (you’ll need to log in again).
- Delete and reinstall the app. Check that chats or files are backed up first – for WhatsApp, run a chat backup.
- Check the app’s website or social pages – sometimes the problem is on their side.
Every app is crashing
- Free up storage – apps crash when there’s no room to work. How to free up space.
- Update the phone’s software.
- Android: update system apps such as “Android System WebView” and “Google Play services” in the Play Store.
- Check the date and time are set automatically – a wrong date breaks secure connections.
- If it continues, back up and reset the phone.
If the phone also restarts by itself, gets hot or freezes completely, it may be a hardware problem such as a failing battery or memory. Bring it in for a free check.
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