In short: cover the cracks with a clear case or tape so glass can’t splinter, avoid water and wireless charging, and get it replaced before moisture reaches the wireless charging coil or battery.
Is it safe to keep using?
Usually, for a short time – with care:
- Splinters: broken back glass sheds tiny shards. Put a clear case on it or cover it with tape.
- Water: the crack breaks the water seal. Keep it away from rain and liquids.
- Wireless charging: avoid it – the coil sits right under the glass.
- Battery check: if the back is bulging rather than just cracked, stop using the phone – read swollen battery signs.
How the repair works
On most modern phones the back glass is bonded strongly to the frame. We remove the broken glass and its adhesive carefully, protecting the wireless charging coil, MagSafe magnets and cameras, then fit new glass with fresh adhesive and test charging and cameras.
On iPhone 14 and newer (except iPhone 14 Pro and Pro Max), Apple redesigned the back so the glass can be replaced more easily. On older models it takes more time and skill.
What about the camera lens?
The small glass covers over the rear cameras often crack in the same drop. They’re a separate repair – blurry or hazy photos are the giveaway. See camera blurry or not focusing.
Prevent it next time
A case with a raised edge around the cameras and corners takes the impact of most drops. See which phone case should you choose?
Walk in – no appointment
Home visit in London
Post it to us
Fix it yourself
Fix it yourself
Fix it yourself