Screen & display

Lines, flickering or a green tint on your screen

Some display glitches are software and disappear after a restart or update. Others are early signs of a failing screen. Here’s how to tell the difference.

  • Fix it yourself
  • Easy
  • 10 min
  • iPhone, Pixel, Samsung
A smartphone home screen with app icons

Quick answer: take a screenshot. If the lines or tint show up in the screenshot, it’s software – restart and update. If the screenshot looks normal, the problem is in the screen itself.

The screenshot test

A screenshot captures what the phone is sending to the screen. Open the screenshot on another device (or send it to yourself):

  • Problem visible in the screenshot: software or an app is causing it. Keep reading.
  • Screenshot looks fine: the display hardware is faulty – usually from a drop, pressure or moisture.

Software fixes

  1. Force restart the phone (how to).
  2. Install the latest software update.
  3. Turn off display effects one at a time: Night Shift / Eye comfort shield / Night Light, colour filters, and dark-mode schedules.
  4. Check if it only happens in one app – if so, update or reinstall that app.
  5. Lower the refresh rate to test: Samsung Settings → Display → Motion smoothness → Standard; Pixel Settings → Display → Smooth Display off.

Signs of a hardware fault

  • A single bright green, pink or white vertical line that never moves.
  • A green tint that is worse at low brightness.
  • Black spots or “ink blots” that spread over days.
  • Flickering that changes when you gently flex or press the phone.

These don’t heal and usually get worse. Back up now and see screen replacement explained.

A spreading black patch after a drop means the display layer is leaking. The phone may soon have no usable screen – back up while you can still see it.

Still not working? We’ll take a look free.

Diagnosis is free and it’s no fix, no fee. We confirm the price before we start, and standard repairs have a 1-year warranty.

This guide is general advice for common problems. The steps don’t involve opening your device. Menu names can differ slightly between models and software versions. If your device gets hot, swells, smokes or smells of burning, stop using it, keep it away from anything flammable and get help. Opening a device yourself can damage it and affect any manufacturer warranty.

Keep learning

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