Data, security & care

10 habits that make your phone last years longer

Simple habits we wish every customer knew – protecting the screen, battery, port and your data so your phone stays fast and repair-free.

  • Repair explained
  • Easy
  • 4 min read
  • iPhone, Pixel, Samsung
A technician in blue gloves repairing a mobile phone

In short: a good case and glass protector, gentle charging habits, a clean port and regular backups prevent most of the repairs we see.

  1. Use a case with raised edges. The lip around the screen and cameras takes the impact of most drops. Choosing a case.
  2. Fit a tempered glass screen protector. It cracks so your screen doesn’t. Fitting one without bubbles.
  3. Keep it cool. Heat is the battery’s biggest enemy. Don’t leave it on the dashboard, in the sun or under your pillow while charging.
  4. Turn on charging optimisation. Optimised Battery Charging or the 80% limit (iPhone), Battery protection (Samsung) and Adaptive charging (Pixel) slow battery wear.
  5. Use good chargers and cables. Very cheap chargers can damage the charging chip and port. Which charger do I need?
  6. Keep the port clean. Check it with a torch every few months. How to clean it.
  7. Keep it dry. No phones in the bathroom, and never charge a wet phone.
  8. Keep 10–15% storage free so it stays fast. Free up space.
  9. Install updates for security fixes and bug fixes.
  10. Back up automatically. A phone can be replaced; your photos can’t. Set up backups.

Small fix now, big saving later

A cracked camera lens, a small screen crack or a loose charging cable is cheap to fix today and expensive to ignore. Every visit to our Sutton shop includes a free check, and our London home visits include a free phone health check and clean.

Still not working? We’ll take a look free.

Diagnosis is free and it’s no fix, no fee. We confirm the price before we start, and standard repairs have a 1-year warranty.

This guide is general advice for common problems. The steps don’t involve opening your device. Menu names can differ slightly between models and software versions. If your device gets hot, swells, smokes or smells of burning, stop using it, keep it away from anything flammable and get help. Opening a device yourself can damage it and affect any manufacturer warranty.

Keep learning

More data, security & care guides

Browse all 50 Academy guides →

Login

Forgot your password?

Don't have an account yet?
Create account